المساعد الشخصي الرقمي

مشاهدة النسخة كاملة : مشكلة الشاشة الزرقاء مرفق التقرير


اشراق العالم
03-27-2020, 05:15 PM
<div>ممكن احد يساعدني cy:


Computer name: DESKTOP-PUEEM3I
Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\WINDOWS
Hardware: Inspiron 20-3059, Dell Inc., 0D90HM
CPU: GenuineIntel Intel(R) Core(TM) i3-6100U CPU @ 2.30GHz Intel8664, level: 6
4 logical processors, active mask: 15
RAM: 4197351424 bytes (3.9GB)




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Fri 3/27/2020 2:19:23 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\032720-36140-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2380)
Bugcheck code: 0x1A (0x3F, 0x16233, 0x60F56DFD, 0x60E56DFD)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 3/27/2020 2:19:23 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!memset+0x436D2)
Bugcheck code: 0x1A (0x3F, 0x16233, 0x60F56DFD, 0x60E56DFD)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 3/27/2020 12:33:33 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\032720-36640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2380)
Bugcheck code: 0x1A (0x3F, 0x1D8C3, 0x6711D15, 0x6715D15)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

3 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.