وظائف 2017- وظيفة اليوم Call center officer
 

وظيفة,تقديم على , وظائف اليوم.وظايف شاغره,وظيفة شاغرة ,وظيفه شاغره 2017


- Receiving calls through free line canals .- Open all the campaign free line in call center system .- The numbers of hours login the system call center 8 Hours per day- Register case in Ameyo system when finish call . - Support pressure and can work under stress .- Can adapt rapidly to changing environment .- Learn quickly and have the knowledge ,skills needed to complete the transaction .- Have possess service attitude .- Cooperate with management and team.- Good communicated with Client and team.- Commitment to service standard call center ( KPI ) - Establishment of client’s needs and requirement for example whether a query, complaint, authorized providers network … ETC.- Resolution of clients’ queries and registration of complaints by using the function of F3 in MCA.- In case the complaint can be resolved by the officer it is required from him to do it soon , but in case the complaints cannot be resolved it based on call center escalation protocol .- punctuality and attendance as per weekly rotation schedule

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